Solved Error You have entered information to an obsolete form from another session...

I have been using Kunena for a while now and just recently I have an issue. I can pay a developer to have it fixed but was hoping I could find a solution here.

The issue is when anyone including admins click edit, we always get an error and are not able to edit it. This is the error.

Error

You have entered information to an obsolete form from another session. Please verify that the user account is yours and please try again

Also sometimes now when people reply or quote it takes them to the wrong thread. I am not sure if they are related but they started around the same time.

I made a staging copy of our site and tried to clear the sessions table but that did not fix it.

Any advise will be much appreciated.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 9000 seconds | Max execution memory: 14336M | Max file upload: 10240M

Kunena menu details:

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ID	Name	Menutype	Link	Path
161	Edit Forum Profile	usermenu	view=user&layout=edit	edit-forum-profile
307	Edit Forum Profile	mainmenu	view=user&layout=edit	kunena-2014-09-10/edit-forum-profile
632	Sticky Topics	mainmenu	view=topics&layout=user&mode=plugin	kunena-2014-09-10/sticky-topics
449	Forum	kunenamenu	view=home&defaultmenu=451	forum
450	Categories	kunenamenu	view=category&layout=list&catid=0	forum/index
451	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
637	Sticky Topics	kunenamenu	view=topics&mode=sticky	forum/recent/sticky-topics
452	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
453	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
465	My Posts	kunenamenu	view=topics&layout=posts&mode=recent	forum/my-posts
454	My Topics	kunenamenu	view=topics&layout=user&mode=started	forum/mylatest
633	My Recent Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest/my-recent-topics
455	Profile	kunenamenu	view=user&layout=edit	forum/profile
456	Help	kunenamenu	view=misc	forum/help
457	Search	kunenamenu	view=search	forum/search

Joomla default template details : rt_oculus | author: RocketTheme, LLC | version: 1.2 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.6 | creationdate: 2014-07-28

Kunena version detailed: Kunena 3.0.6 | 2014-07-28 [ Tala ]
| Kunena detailed configuration:

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Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	1
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	0
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	200
maxsig	1000
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	0
avatarquality	100
avatarsize	10485760
imageheight
imagewidth
imagesize	10485760
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,mpg,mov,avi,flv,mp4,mpeg,m4v,wmv,psd
filesize	10485760
showranking	1
rankimages	1
userlist_rows	100
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	100
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	0
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	0
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	100
thumbheight	64
thumbwidth
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	0
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	image
listcat_show_moderators	1
lightbox	1
show_list_time	0
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	1
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	100
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	20
pickup_category	1
article_display	intro
send_emails	1
fallback_english	1
cache	0
cache_time	180
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	0
superadmin_userlist	0

| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=1 login=0 activity=1 avatar=0 profile=0 private=1 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: AlphaUserPoints 2.0.2 | Jomsocial 3.2.1.5

Third-party SEF components: None

Plugins: JomSocial - My Kunena Forum Posts 2.0.3 | JomSocial - Kunena Groups 2.0.3

Modules: None

update to k3.0.8

Then recreate menu, on the kunena tools - menu manager - fix menu

If I update I will lose some custom work I had done a while back. I paid a developer to make it where if someone use @username@ it gives them a notice and link to post in Jomsocial notifications.

Also I don't see Kunena3.0.8 in downloads just Kunena3.0.6. I can try it on the staged version of our site to see if that fixes it.

Found the problem.

It was a plugin from Hikashop called HikaShop no SSL outside checkout plugin

Thanks for the help.

810 wrote: update to k3.0.8

Then recreate menu, on the kunena tools - menu manager - fix menu

As we all know, this problem has nothing to do with a particular version of Kunena or the Kunena menu.

The problem is related to Joomla session control and to session cookies. If you search the internet for "You have entered information to an obsolete form from another session" you will find information that explains how this problem occurs together with tips to help you resolve the problem.

In case people are wondering where to find K 3.0.8 (because the direct link has been removed from the download page) it is here: github.com/Kunena/Kunena-Forum/releases/...3.0.8_2015-04-05.zip

K 3.0.8 will not fix this problem (any more than K 4.0.4 will fix this problem); rebuilding your Joomla and Kunena menus will also not fix this problem.

Yes I searched before posting. I fixed it by unpublishing a new plugin from Hikashop like I said. Not sure why it caused the issue but it does.