Question Page does not reload after sending a post

Hallo

I searched longer time but I didn't found any solution. Since a short time the page is not reloading after I clicked the "send"-Button. The page just stays there and after about 10 minutes the 504 Gateway Time Out error appears on the page. But the forum actually sends the post - the post is visible after in the forum and also I get a mail about the new post.

I didn't change anything at Kunena or Joomla, when this happens first time. Now I upgraded to the newest version and the problem stays the same.

Below is my configuration Report.

Thanks very much for an answer!
Chris

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |
htaccess: Exists | PHP environment: Max execution time: 50000 seconds | Max execution memory: 120M | Max file upload: 40M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
186	Forum	kunenamenu	view=home&defaultmenu=188	forum
187	Kategorien	kunenamenu	view=category&layout=list	forum/index
188	Aktuell	kunenamenu	view=topics&layout=default&mode=replies	forum/aktuell
189	Neues Thema	kunenamenu	view=topic&layout=create	forum/neuesthema
190	Ohne Antwort	kunenamenu	view=topics&layout=default&mode=noreplies	forum/ohneantwort
191	Meine Themen	kunenamenu	view=topics&layout=user&mode=default	forum/meinethemen
192	Profil	kunenamenu	view=user	forum/profil
193	Regeln	kunenamenu	view=misc	forum/regeln
194	Hilfe	kunenamenu	view=misc	forum/hilfe
195	Suche	kunenamenu	view=search	forum/suche
132	Forum	Intranet-Navigation	option=com_kunena	forum-132

Joomla default template details : SustainCo-Intranet | author: Design72 | version: 2.5.0 | creationdate: Unknown

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailed: Kunena 3.0.6 | 2014-07-28 [ Tala ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	50
messages_per_page_search	30
showhistory	1
historylimit	10
shownew	1
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	1
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	300
imageheight	1200
imagewidth	1600
imagesize	3000
filetypes	zip,txt,doc,gz,tgz,xls,docx,xpsx,ppt,pptx,pdf,xlsx
filesize	3000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	0
showgenstats	1
showpopuserstats	0
popusercount	5
showpopsubjectstats	1
popsubjectcount	10
usernamechange	0
showspoilertag	0
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	0
pollnboptions	7
pollallowvoteone	1
pollenabled	1
poppollscount	10
showpoppollstats	1
polltimebtvotes	10:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	100
thumbheight	80
thumbwidth	80
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	10
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	8760
show_session_type	1
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
userlist_usertype	0
sefutf8	0
enablepdf	1
jmambot	0
annmodid	62
changename	0
userlist_username	0
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Enabled: activity=0 avatar=1 profile=0 activity_points_limit=0
Kunena - Community Builder Enabled: access=0 login=0 activity=0 avatar=1 profile=0 private=0
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=0 login=0 activity=0 avatar=1 profile=0 private=0 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
de-DE	German (DE-CH-AT)
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9.1 | UddeIM 2.7

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 2.0.4

Please update
- Joomla 2.5.28
- Kunena 4.0.3
- Kunena Latest 3.1
- CommunityBuilder


Change template to new blue eagle,

I see you still have the Kunena blue eagle 1.7.2 version


Disable the kunena - jomsocial plugin

Thanks for your answer. Is there no easier way to solve a problem which was working before?

Hallo

I did as you said with a bad feeling in my stomache.

I updated Kunena to 4.05
I updated Kunena latest to 3.1
I updated Joomla to 2.5.28
I updated Blue Eagle Template

So far everything worked well, but the problem was not solved at all.

So I did the last step and updated Community Builder from 1.91 to 2.010 and my horror scenario happened:

As soon as I want to go to my profile I get the error message "Fatal error: Call to undefined method getForumTab::_writeSortByLink() in /homepages/44/d547813620/htdocs/hps/joomla-intranet-2015/components/com_comprofiler/plugin/user/plug_cbsimpleboardtab/cb.simpleboardtab.model.php on line 1001"

...and also my members are not shown as they did before. I don't get any of the names in the list. Maybe for you it's a minor problem, but for me I don't know what to do.

And still the problem with the send function in Kunena is not solved. It stays the same problem as before.

So how can I solve this new problem with CB and how can I solve the original problem with the send-function?

I knew I had a bad feeling with all this updates, so unfortunatelly it went the way I was thinking, that all the updates can't be made without problems.

Thanks for your help, I really need it

Best Regards
Chris

And I also disabled Kunena Jomsocial Plugin. Here my new configuration report:

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 50000 seconds | Max execution memory: 120M | Max file upload: 40M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
186	Forum	kunenamenu	view=home&defaultmenu=188	forum	No
187	Kategorien	kunenamenu	view=category&layout=list	forum/index	No
188	Aktuell	kunenamenu	view=topics&layout=default&mode=replies	forum/aktuell	No
189	Neues Thema	kunenamenu	view=topic&layout=create	forum/neuesthema	No
190	Ohne Antwort	kunenamenu	view=topics&layout=default&mode=noreplies	forum/ohneantwort	No
191	Meine Themen	kunenamenu	view=topics&layout=user&mode=default	forum/meinethemen	No
192	Profil	kunenamenu	view=user	forum/profil	No
193	Regeln	kunenamenu	view=misc	forum/regeln	No
194	Hilfe	kunenamenu	view=misc	forum/hilfe	No
195	Suche	kunenamenu	view=search	forum/suche	No
132	Forum	Intranet-Navigation	option=com_kunena	forum-132	No

Joomla default template details : SustainCo-Intranet | author: Design72 | version: 2.5.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 4.0.5 | creationdate: 2015-08-17

Kunena version detailed: Kunena 4.0.5 | 2015-08-17 [ Turnau ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	50
messages_per_page_search	30
showhistory	1
historylimit	10
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	1
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	300
imageheight	1200
imagewidth	1600
imagesize	3000
filetypes	zip,txt,doc,gz,tgz,xls,docx,xpsx,ppt,pptx,pdf,xlsx
filesize	3000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	0
showgenstats	1
showpopuserstats	0
popusercount	5
showpopsubjectstats	1
popsubjectcount	10
showspoilertag	0
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	0
pollnboptions	7
pollallowvoteone	1
pollenabled	1
poppollscount	10
showpoppollstats	1
polltimebtvotes	10:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	100
thumbheight	80
thumbwidth	80
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	10
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	8760
show_session_type	1
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	0
twitter_consumer_key
twitter_consumer_secret
max_links	6
userlist_name	1
usernamechange	0
version_check	1
userlist_usertype	0
sefutf8	0
enablepdf	1
jmambot	0
annmodid	62
changename	0
userlist_username	0
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Enabled: activity=0 avatar=1 profile=0 activity_points_limit=0
Kunena - Community Builder Enabled: access=0 login=0 activity=0 avatar=1 profile=0 private=0
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
de-DE	German (DE-CH-AT)
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9.1 | UddeIM 2.7

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 3.1.1

Thanks for your help!

chris9044 wrote: Hallo


As soon as I want to go to my profile I get the error message "Fatal error: Call to undefined method getForumTab::_writeSortByLink() in /homepages/44/d547813620/htdocs/hps/joomla-intranet-2015/components/com_comprofiler/plugin/user/plug_cbsimpleboardtab/cb.simpleboardtab.model.php on line 1001"

You should uninstall the user cbsimpleboardtab plugin see: www.joomlapolis.com/forum/6-news-and-pub...ased?start=42#248790

For send issue:
Please try with default joomla template, if working, then its your joomla template, if not then disable all none default kunena and joomla plugins, then check again. If working, then enable the plugins 1 by 1, until the one is broken. Then you know which plugin is faulty.

Ok for my profile in Kunena. I changed template - didn't work.

But then it works as soon as I disable Joomla Plugin in Kunena, but it takes 20 to 25 seconds until I see the sent post, which gives the user the impression that the system doesn't work and he will click "Send" a second time in this time.

you don't disable joomla plugin, kunena needs that plugin.

You have a conflict with a other joomla plugin. So you need to check which plugin is faulty.

Thanks for fast answer. But it is really like this: as soon as I disable Kunena - Joomla Intergration it works (last time even without waiting) - everything seems fine - as soon as I switch on - it doesn't work. So because it works: which problem could appear if I leave this plugin disabled?

And which plugins shall I disable? I have 70 plugins enabled... which type of plugin could it be? I didn't change any plugin or anything else before the problem occured.

Thanks for your help!

if you disable the plugin, then kunena should not work.

No access.

or you need to enable access option on the kunena - cb plugin

Then you can disable it.