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Question Moderator Email Does Not Display Name

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15 years 1 month ago #1 by habdaddy
When I get the automatic email from any of the forums that I moderate, the email is fine except that the name is missing.

Here is an example of the text from the email:

,

A new post has been made to a forum to which you have assigned as moderator on the XXXX Forum

Subject: My Test Message
Forum: My Test Forum
Posted by: flintstone


Notice that the comma is there but the name is not. Same happens on the Administrator email.

Thanks

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15 years 1 month ago #2 by dma
Hi!
Did you do this test as administrator with user id 62?
If so you have you set a name for that user id?

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15 years 1 month ago #3 by habdaddy
Yes, with id 62 but it does have a name. I also have other id's that are moderators and the same thing is happening with them.

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15 years 1 month ago #4 by Matias
It was a bug. Fixed for 1.0.9

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15 years 3 days ago #5 by electra
Hi,

I noticed several problems with moderator emails. In the following examples, I effaced URLs and names of my live site.

System info:
  • Database Version: 5.0.67-community-log
  • PHP Version: 5.2.5
  • Joomla! Version: Joomla! 1.5.9 Production/Stable [ Vatani ] 9-January-2009 23:00 GMT
  • Kunena 1.0.8 | 2009-02-17 | 1166 [ Speakup! ]
  • Community Builder 1.2
  • Superadmin has ID 62


1) No name and empty message in moderator email:

To: [email protected]

,

A new post has been made to a forum to which you have assigned as moderator on the ABC Forum

Subject: abc
Forum: Events
Posted by: User1 (rem: User1 has ID 69)

Please have a look at it after you have logged in on the site.
URL: www.abc.com/index.php?option=com_kunena&...d=9&id=39&lang=en#39

Message:




Do not answer to this e-mail notification as it is a generated e-mail.


2) I receive emails on my superadmin email addressed to a moderator of a different category in addition to the correct one addressed to me. Here is the correct one I expect to receive (as a subscriber):

To: [email protected]

Superadmin,

A new post has been made to a topic to which you have subscribed on the ABC Forum

Subject: abc
Forum: Moderators Exchange
Posted by: User2 (rem: User2 has ID 66)

You can administer your subscriptions by following the 'My Profile' link on the Forum home page after you have logged in on the site. From your profile you can also unsubscribe from the topic.
URL: www.abc.com/index.php?option=com_kunena&...=24&id=33&lang=en#41

Message:


Comment (correct).

Do not answer to this e-mail notification as it is a generated e-mail.


And here is the additional one addressed to a moderator of a different category but sent to my mail address:

To: [email protected]

User1, (rem: User1 has ID 69)

A new post has been made to a forum to which you have assigned as moderator on the ABC Forum

Subject: abc
Forum: Moderators Exchange
Posted by: User2 (rem: User2 has ID 66)

Please have a look at it after you have logged in on the site.
URL: www.abc.com/index.php?option=com_kunena&...=24&id=33&lang=en#41

Message:


Comment (correct)

Do not answer to this e-mail notification as it is a generated e-mail.


It looks like names and email addresses are somehow misaligned - a bug?

We did have other cases where moderators reeived messages addressed to the superadmin (when new users signed up), but there I believe it might have been a Community Builder problem.

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