Solved Problem with category access - access denied

I have kunena 3.0.4 installed on a Joomla 3.2.2 along with community builder 1.91. Everything has been working well until this morning. 3 categories now show "access denied, you do not have permission to view this page" even when I am logged in as administrator. I have looked at the category settings and they are unchanged. I have resynced the users. I have checked the user database with no errors found. I am lost. Am still learning kunena management and really need to get these categories opened back up. Any ideas?

G'day, allenjj, and welcome to Kunena.

K 3.0.1 is not supported and contains nearly 200 problems/bugs/defects/issues that were fixed in K 3.0.4. We recommend that you (a) update to K 3.0.4 and then see if this fixes your problem and, if it doesn't, (b) watch the video vimeo.com/69818669 .

You should also look carefully at the permissions settings - use the Kunena Category Manager - that relate to the three categories in which you have problems. It is possible that the cause of your problems lies in how you've set your access permissions.

Sorry I posted incorrectly as I do have 3.04 installed. The category permissions have all worked up unitl now and none have changed. These 3 categories have worked fine allowing users to access them, create posts and read posts, then today access denied for just 3 categories when most of my other categories have the same settings.

sozzled wrote: ... watch the video vimeo.com/69818669 .

Can you post a screenshot of the permission settings for one of the categories where you get this "access denied" issue?

First is the error message and second is the permissions for that category.

Thank you. I know what the message looks like.

It is really important that you watch the video vimeo.com/69818669 . I think I may know what the problem is, but your configuration report will confirm my suspicions.

Database collation check: The collation of your table fields are correct

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Kunena menu details:

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ID	Name	Menutype	Link	Path
489	Forum	mainmenu	view=home&defaultmenu=479	cdnasforum
558	Index	mainmenu	view=category&layout=list&catid=0	cdnasforum/index
559	Recent Topics	mainmenu	view=topics&mode=replies	cdnasforum/recent
560	New Topic	mainmenu	view=topic&layout=create&catid=	cdnasforum/new
561	My Topics	mainmenu	view=topics&layout=user&mode=default&modetype=	cdnasforum/mytopics
562	Search	mainmenu	view=search	cdnasforum/search
479	Forum	kunenamenu	view=home&defaultmenu=481	forum
480	Index	kunenamenu	view=category&layout=list	forum/index
481	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
482	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
483	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
484	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
485	Profile	kunenamenu	view=user	forum/profile
486	Help	kunenamenu	view=misc	forum/help
487	Search	kunenamenu	view=search	forum/search
488	Forum	mainmenu	Itemid=479	kunena-2013-06-10

Joomla default template details : ja_social | author: JoomlArt.com | version: 1.0.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.4 | creationdate: 2013-12-22

Kunena version detailed: Kunena 3.0.4 | 2013-12-22 [ Ukko ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	300
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	20
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	desc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	6
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	30
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1

| Kunena integration settings:

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Kunena - AlphaUserPoints Enabled: activity=1 avatar=0 profile=0 activity_points_limit=0
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=0 profile=0
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: AlphaUserPoints 1.9.3 | CommunityBuilder 1.9.1 | UddeIM 3.2

Third-party SEF components: sh404sef 4.3.0.1671

Plugins: Search - Kunena Search 3.0.1 | Content - Kunena Discuss 3.0.1

Modules: Kunena Latest 3.0.1 | Kunena Stats 3.0.1 | Kunena Login 3.0.1 | Kunena Search 3.0.1

Thank you for providing us with your configuration report. I can see two things that will affect how people are able to access the forum on your site:

(1) sh404sef: please read To what extent does sh404SEF support Kunena? . You should contact the developers of sh404sef if you encounter any problems using K 3.0.4 with their product(s).

(2) You should change the forum integration plugin settings as shown in red below:

Kunena - AlphaUserPoints Enabled: activity=1 avatar=0 profile=0 activity_points_limit=0
Kunena - Community Builder Enabled: access=0 login=1 activity=0 avatar=1 profile=1 private=0
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=0
Kunena - Kunena Enabled: avatar=0 profile=0
Kunena - UddeIM Enabled: private=1

I hope this helps.

Uninstalling SH404 resolved the primary issue. In your post you suggest correcting the red items. Actually dont know how I missed that, but usually Im careful to read about compatibility problems and for whatever reason we didnt have an issues during testing. Glad its gone as a mis-behaved piece of software is never a nice thing so thank you for the guidance.

Am I to assume that these are settings you suggest addressing in the second part of your post are in the plugins? I would assume a 1 is enable and 0 is not, but can you please confirm?

I would assume a 1 is enable and 0 is not, but can you please confirm?

Confirmed, you're right.